Accessibility Statement for Pearl of Africa Tours

Pearl of Africa Tours is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all users, and applying the relevant accessibility standards.

Our Commitment to Accessibility

We strive to provide a website that is accessible to individuals with disabilities. Our efforts are based on the Web Content Accessibility Guidelines (WCAG) 2.1, levels A and AA.

Measures to Support Accessibility

Pearl of Africa Tours takes the following measures to ensure accessibility:

Include accessibility throughout our design and development processes.
Provide alternative text for all images and non-text content.
Ensure sufficient color contrast between text and background.
Use clear and simple language.
Provide keyboard navigation and focus indicators.
Regularly test our website for accessibility using automated tools and manual testing.

Specific Accessibility Features

The Pearl of Africa Tours website includes the following accessibility features:

Semantic HTML: We use semantic HTML5 elements to structure our content, making it easier for screen readers and other assistive technologies to understand the page layout.
ARIA Attributes: We utilize ARIA attributes to enhance the accessibility of interactive elements and provide additional context to assistive technologies.
Keyboard Navigation: All interactive elements on our website can be accessed and operated using a keyboard.
Alternative Text: Every image on our website has descriptive alternative text, ensuring that users who cannot see the images can still understand their content. For example: and
Color Contrast: We have carefully chosen color combinations to ensure sufficient contrast between text and background, making it easier for users with low vision to read our content.
Resizable Text: Users can easily resize the text on our website without losing content or functionality.
Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find the information they need.
Form Labels and Instructions: All form fields have clear labels and instructions, making it easier for users to fill out forms correctly.
Video Captions and Transcripts: All videos on our website include captions and transcripts, making them accessible to users who are deaf or hard of hearing.

Accessibility Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Pearl of Africa Tours is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Known Accessibility Issues

Despite our best efforts, some users may experience difficulties accessing certain parts of our website. We are aware of the following accessibility issues:

Some older PDF documents may not be fully accessible.
Live video streams may not always have real-time captions.

We are working to address these issues and improve the overall accessibility of our website.

Feedback

We welcome your feedback on the accessibility of Pearl of Africa Tours. Please let us know if you encounter accessibility barriers on our website.

You can contact us at:

Email: accessibility@pearlofafrica.tours
Phone: +256 494 992227
Address: Plot 42, Kira Road, Kampala, Uganda

We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of Pearl of Africa Tours relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript
ARIA

These technologies are relied upon for conformance to the accessibility standards used.

Assessment Approach

Pearl of Africa Tours assessed the accessibility of Pearl of Africa Tours by the following approaches:

Self-evaluation: The website was evaluated internally by our accessibility team.
External evaluation: The website was evaluated by an independent accessibility consultant, Inclusive Web Solutions.

Formal Complaints

We aim to resolve all accessibility issues promptly and effectively. If you are not satisfied with our response, you can escalate your complaint to:

Aisha Nakato
Accessibility Officer
Pearl of Africa Tours
Plot 42, Kira Road, Kampala, Uganda
aisha.nakato@pearlofafrica.tours

Date of Statement

This statement was created on 10 November 2023 and last updated on 15 November 2023.

Updates to this Statement

We will regularly update this accessibility statement to reflect any changes to our website or our accessibility efforts.

Third-Party Content

Some of our pages include content from third-party sources. We are not responsible for the accessibility of this content, but we encourage third-party providers to ensure their content is accessible.

Supported Browsers

Our website is designed to be compatible with the following browsers:

Google Chrome (latest version)
Mozilla Firefox (latest version)
Safari (latest version)
Microsoft Edge (latest version)

Assistive Technologies

We have tested our website with the following assistive technologies:

JAWS (Job Access With Speech)
NVDA (NonVisual Desktop Access)
VoiceOver (macOS and iOS)
TalkBack (Android)

Accessibility Training

Our team members receive regular training on web accessibility best practices.

Ongoing Efforts

We are committed to continually improving the accessibility of our website. We will continue to monitor our website for accessibility issues and make necessary updates to ensure that everyone has a positive user experience.

Contact Information

If you have any questions or concerns about the accessibility of our website, please contact us:

Email: accessibility@pearlofafrica.tours
Phone: +256 37 2463156
Address: Plot 42, Kira Road, Kampala, Uganda

Accessibility Audit Results Table

Below is a summary of our most recent accessibility audit, conducted by Inclusive Web Solutions on October 27, 2023.

WCAG 2.1 AA Compliance Audit
WCAG Guideline	Description	Status	Notes
1.1.1 Non-text Content	All non-text content that is presented to the user has a text alternative that serves the equivalent purpose.	Partially Compliant	Some decorative images may lack detailed alt text. Images of local crafts should have rich descriptions.
1.3.1 Info and Relationships	Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.	Compliant	Semantic HTML is used effectively to structure content.
1.4.3 Contrast (Minimum)	The visual presentation of text and images of text has a contrast ratio of at least 4.5:1.	Partially Compliant	Contrast issues identified on some secondary elements; requires adjustments for the dark theme.
2.1.1 Keyboard	All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes.	Compliant	All interactive elements are keyboard accessible.
2.4.4 Link Purpose (In Context)	The purpose of each link can be determined from the link text alone, or from the link text together with its programmatically determined link context.	Compliant	Link text is descriptive and clear.
3.1.1 Language of Page	The human language of each web page can be programmatically determined.	Compliant	The `lang` attribute is correctly used on the `html` element.
4.1.2 Name, Role, Value	For all user interface components (including but not limited to form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies.	Compliant	ARIA attributes are used appropriately to enhance accessibility.